Organization: Bank Alfalah Limited
Position Title: Call Center Officer
Job Location: Karachi, Lahore, Pakistan
Job Details
| Job Location | Karachi & Lahore, Pakistan |
|---|---|
| Employment Type | Full-Time |
| Date Posted | December 21, 2025 |
| Valid Through | January 31, 2026 |
| Work Hours | 8 Hours (Rotational Shifts) |
| Industry | Banking & Customer Service |
About Company:
Bank Alfalah Limited is a famous private bank in Pakistan. This bank brings new and good ideas and takes good care of its customers. It has many branches all over Pakistan and you can easily do banking from your mobile and computer. This bank loves honesty and gives its customers a nice and clean place where they can work hard and progress.
Job Overview:
Bank Alfalah Limited Jobs 2026 is a great career opportunity for fresh graduates and seasoned professionals. The job of a Call Center Officer is to talk to customers, track them, help them and guide them in the banking industry.
Are the people working in the job looking for real banking experience? They are looking for good customer service, understanding of bank operations and office systems. All this takes place in an organized (teachable) environment. This job is ideal for those who want to stay in the banking industry of Pakistan for a long time.
Eligibility Criteria & Requirements:
Education: Graduation from a recognized institution
Experience: Fresh to 1 Year
Skills: Strong communication skills, customer focus, problem-solving ability, basic computer knowledge
Age Limit: Below 28 Years
Qualifications
- Bachelor’s degree (minimum requirement)
- Strong verbal communication skills
- Basic understanding of banking services
- Ability to work in rotational shifts
Responsibilities
- Handle inbound and outbound customer calls
- Provide accurate banking information and guidance
- Resolve customer complaints professionally
- Maintain call records and service logs
- Follow compliance and service quality standards
- Support customer satisfaction initiatives
🔹 Work Location Details:
Street Address: Bank Alfalah Contact Centre
Locality: Main City Area
Region: Sindh / Punjab
Postal Code: 74000 / 54000
Country: Pakistan
Work Mode: On-Site
Additional Details:
Benefits & Compensation
- Competitive market-based salary
- Structured training programs
- Professional growth opportunities
- Performance-based evaluations
- Supportive corporate work environment
How to Apply
📧 Email your resume to: faiza.aziz@tcfusa.org
🌐 More information: Visit the official careers page at https://www.tcfusa.org/job-opportunities/
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